{"id":7973,"date":"2025-06-10T13:17:08","date_gmt":"2025-06-10T12:17:08","guid":{"rendered":"https:\/\/www.fattoriasanmichele.it\/hospitality-terms-and-conditions\/"},"modified":"2025-06-11T11:04:00","modified_gmt":"2025-06-11T10:04:00","slug":"hospitality-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.fattoriasanmichele.it\/en\/hospitality-terms-and-conditions\/","title":{"rendered":"Hospitality Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7973\" class=\"elementor elementor-7973 elementor-7948\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ceec0e5 e-flex e-con-boxed e-con e-parent\" data-id=\"ceec0e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f9dca9 elementor-widget elementor-widget-heading\" data-id=\"2f9dca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms And Conditions Of Sale \u2013 Winery Experiences<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e6b1d9 elementor-widget elementor-widget-spacer\" data-id=\"7e6b1d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17a973e elementor-widget elementor-widget-heading\" data-id=\"17a973e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. General Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5376807 elementor-widget elementor-widget-text-editor\" data-id=\"5376807\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These Terms and Conditions govern the sale of wine tourism experiences via the website<br \/><a href=\"https:\/\/www.fattoriasanmichele.it\/en\/\">www.fattoriasanmichele.it<\/a> (hereinafter, the \u201cSite\u201d), managed by:<\/p><p><strong>Fattoria San Michele a Torri Soc. Agricola S.r.l. a Socio Unico<\/strong><\/p><p>Registered Office: Via San Michele no. 36<br \/>50018 San Michele a Torri \u2013 Scandicci (FI), Italy<br \/>VAT no.: 06274470480<br \/>Email: <a href=\"mailto:fattoria@fattoriasanmichele.it\">fattoria@fattoriasanmichele.it<\/a> | <a href=\"mailto:info@fattoriasanmichele.it\">info@fattoriasanmichele.it<\/a><\/p><p>The booking system is provided by the Divinea S.r.l. platform (<a href=\"https:\/\/www.divinea.com\" target=\"_blank\" rel=\"noopener\">www.divinea.com<\/a>), however the<br \/>contract is considered to be concluded <strong>between the customer and Fattoria San Michele a <\/strong><strong>Torri<\/strong>, the direct provider of the services offered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aacef1d elementor-widget elementor-widget-spacer\" data-id=\"aacef1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da853e4 elementor-widget elementor-widget-heading\" data-id=\"da853e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Description of Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e205a12 elementor-widget elementor-widget-text-editor\" data-id=\"e205a12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThrough the Site, users may book wine-related experiences such as tastings, guided tours, events, and related activities at our estate or with selected partners.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3912d40 elementor-widget elementor-widget-spacer\" data-id=\"3912d40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e4fab0 elementor-widget elementor-widget-heading\" data-id=\"5e4fab0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Prices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c348b14 elementor-widget elementor-widget-text-editor\" data-id=\"c348b14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All prices shown on the Site include <strong>10% VAT<\/strong>, unless otherwise specified. Travel agencies or B2B clients with active commercial agreements are entitled to a commission on the price <strong>excluding VAT<\/strong>, as agreed upon separately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e508b0f elementor-widget elementor-widget-spacer\" data-id=\"e508b0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaacf51 elementor-widget elementor-widget-heading\" data-id=\"aaacf51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Bookings<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1bc7b5 elementor-widget elementor-widget-text-editor\" data-id=\"e1bc7b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bookings are made via the online system provided by Divinea S.r.l. and are considered confirmed <strong>only upon receipt of the confirmation email<\/strong>. Customers are responsible for verifying the accuracy of their data before completing the booking and for promptly informing us of any allergies, intolerances, dietary restrictions, or any other information relevant to the proper delivery of the service.<\/p><p><span style=\"text-decoration: underline;\">Fattoria San Michele a Torri shall not be held liable for any discrepancy in the service provided due to the customer&#8217;s failure to communicate such essential information at the time of booking.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4bc671 elementor-widget elementor-widget-spacer\" data-id=\"c4bc671\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b61f6b2 elementor-widget elementor-widget-heading\" data-id=\"b61f6b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Payments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5242604 elementor-widget elementor-widget-text-editor\" data-id=\"5242604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Payment must be made online at the time of booking, using the payment methods available in the Divinea system (credit card). Agencies with B2B agreements will receive an invoice in accordance with the terms of their collaboration agreement. If the customer requires an invoice, they must <strong>explicitly request it at the time of purchase<\/strong>, whether the experience is for themselves or as a gift to third parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cc052f elementor-widget elementor-widget-spacer\" data-id=\"9cc052f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8289d49 elementor-widget elementor-widget-heading\" data-id=\"8289d49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3910424 elementor-widget elementor-widget-text-editor\" data-id=\"3910424\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Unless otherwise specified in the experience description:<br \/><br \/><\/p><ul><li>Free cancellation up to <strong>48 hours<\/strong> before the scheduled start time.<\/li><li>Cancellations between <strong>47 and 24 hours<\/strong> before the experience: <strong>50% penalty<\/strong>.<\/li><li>Cancellations within <strong>24 hours<\/strong> or no-shows: <strong>100% penalty<\/strong>.<\/li><\/ul><p><br \/>Late arrivals will not entitle guests to any discount or refund.<br \/><br \/>Any exceptions will be clearly indicated in the experience description or handled<br \/>directly by staff.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3570c3 elementor-widget elementor-widget-spacer\" data-id=\"a3570c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f1fb3e elementor-widget elementor-widget-heading\" data-id=\"6f1fb3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Consumer Rights (B2C only)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd1a7d2 elementor-widget elementor-widget-text-editor\" data-id=\"bd1a7d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with Article 59 of the Italian Consumer Code (Legislative Decree 206\/2005), the right of withdrawal <strong>does not apply<\/strong> to contracts for the provision of leisure services with a specific date or time period of execution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e5d49c elementor-widget elementor-widget-spacer\" data-id=\"6e5d49c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58e6691 elementor-widget elementor-widget-heading\" data-id=\"58e6691\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Liability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd8eab1 elementor-widget elementor-widget-text-editor\" data-id=\"bd8eab1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fattoria San Michele a Torri undertakes to provide experiences as described. However, we are not liable for cancellations due to force majeure (e.g., bad weather, health emergencies, unexpected logistical issues). In such cases, clients will be offered a rescheduling or refund, depending on the situation.\u00a0<br \/><br \/><em>Please note that <strong>guests under the age of 18 are not permitted to consume wine or alcohol<\/strong>, in accordance with applicable regulations. During the tastings, they will be offered water or grape juice instead. <\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f2fa7b elementor-widget elementor-widget-spacer\" data-id=\"3f2fa7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-667841c elementor-widget elementor-widget-heading\" data-id=\"667841c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Prices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47d42a3 elementor-widget elementor-widget-text-editor\" data-id=\"47d42a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All prices on our site are intended <strong>per person<\/strong> and expressed in <strong>Euro (\u20ac)<\/strong>.<br \/>Payments will be charged in Euro (\u20ac).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17569e6 elementor-widget elementor-widget-spacer\" data-id=\"17569e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e739cf6 elementor-widget elementor-widget-heading\" data-id=\"e739cf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">10. Policy for Private Events and Groups Over 20 People<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-090c65f elementor-widget elementor-widget-text-editor\" data-id=\"090c65f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For requests involving private events, celebrations, exclusive tours, buyouts, or groups of <strong>more than 20 people<\/strong>, the terms and cancellation policy <span style=\"text-decoration: underline;\">do not follow the standard Terms &amp; Conditions available online<\/span>.<br \/><br \/>In such cases, please contact us by email at <a href=\"mailto:fattoria@fattoriasamichele.it\">fattoria@fattoriasanmichele<\/a>.it to request a<br \/>tailored quote. We\u2019ll be happy to design a custom-made experience for you.<\/p><p>A <strong>personalized proposal<\/strong> will be sent by email and will include:<\/p><ul><li><ul><li>Services included<\/li><li>Pricing<\/li><li>Payment terms<\/li><li>Cancellation policy and applicable penalties<\/li><li>Any specific contractual clauses<\/li><\/ul><\/li><li>The proposal becomes contractually binding <strong>only upon written acceptance<\/strong> by the client (via email or signed digitally\/in paper form).<\/li><li>The conditions outlined in the custom proposal shall <strong>override<\/strong> any general terms published online.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12abeff elementor-widget elementor-widget-spacer\" data-id=\"12abeff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d91ff38 elementor-widget elementor-widget-heading\" data-id=\"d91ff38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">11. Disclaimer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2feee5c elementor-widget elementor-widget-text-editor\" data-id=\"2feee5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In line with our safety standards, we kindly ask guests to inform us of <strong>any food allergies or intolerances at the time of booking<\/strong>, to ensure we can tailor the experience accordingly.<\/p><p>Due to the <strong>geological nature<\/strong> of the estate, some experiences <strong>may not be fully accessible<\/strong> to guests with mobility disabilities. For any assistance or specific needs, please contact us in advance at <a href=\"mailto:fattoria@fattoriasanmichele.it\">fattoria@fattoriasanmichele.it.<\/a><\/p><p><em>Please note that our wines, especially aged vintages and reserves, are produced in <strong>limited quantities<\/strong> due to our fully organic and seasonal production methods. Therefore, certain tastings may involve <strong>substitutions<\/strong> if specific bottles are no longer available. We will do our best to notify guests in advance should this occur. <\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e490562 elementor-widget elementor-widget-spacer\" data-id=\"e490562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a47216 elementor-widget elementor-widget-heading\" data-id=\"7a47216\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. Reference to Divinea.com Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efa79ce elementor-widget elementor-widget-text-editor\" data-id=\"efa79ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For all matters not explicitly governed by these Terms and Conditions, reference is made to the <strong>general terms and conditions of use and booking<\/strong> of the Divinea.com platform, which provides the integrated booking system on our Site. Online bookings are considered complete and binding <strong>only upon express acceptance<\/strong> of both these Terms and Conditions by Fattoria San Michele a Torri and the Terms <strong>and<\/strong> Conditions of Divinea S.r.l., available at:<br \/><a href=\"https:\/\/www.divinea.com\/termini-condizioni\" target=\"_blank\" rel=\"noopener\">https:\/\/www.divinea.com\/termini-e-condizioni<\/a><\/p><p><br \/>Acceptance occurs by ticking the required checkbox during the checkout process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72d945c elementor-widget elementor-widget-spacer\" data-id=\"72d945c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1ce4ab elementor-widget elementor-widget-heading\" data-id=\"c1ce4ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">13. Privacy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e1fc31 elementor-widget elementor-widget-text-editor\" data-id=\"3e1fc31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The processing of personal data is carried out in full compliance with <strong>EU Regulation 2016\/679 (GDPR)<\/strong> and applicable Italian legislation.<\/p><p>During booking and website interaction, personal data will be processed by:<\/p><ol><li><strong>Fattoria San Michele a Torri<\/strong>, as <strong>Data Controller<\/strong>, for purposes related to the management of bookings, the provision of purchased services, customer service, and, if consent is given, marketing and promotional communications.<br \/><strong>View our full privacy policy:<\/strong><br \/><a href=\"https:\/\/www.fattoriasanmichele.it\/en\/privacy-policy\/\">https:\/\/www.fattoriasanmichele.it\/en\/privacy-policy<\/a><\/li><li><strong>Divinea S.r.l.<\/strong>, as <strong>external data processor<\/strong> (under Art. 28 GDPR), for the technical management of bookings and payment processing through its platform.<br \/><strong>View Divinea\u2019s privacy policy here<\/strong>:<br \/><a href=\"https:\/\/www.divinea.com\/privacy\" target=\"_blank\" rel=\"noopener\">https:\/\/divinea.com\/en\/privacy<\/a><\/li><\/ol><p>\u00a0<\/p><p>By using the site and completing the booking, the user declares to have read and accepted<br \/>both privacy policies and the related data processing practices.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9417c elementor-widget elementor-widget-spacer\" data-id=\"1d9417c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-794ff4b elementor-widget elementor-widget-heading\" data-id=\"794ff4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">14. Governing Law and Jurisdiction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed4dff1 elementor-widget elementor-widget-text-editor\" data-id=\"ed4dff1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These Terms and Conditions are governed by <strong>Italian law<\/strong>. For disputes with consumers, the competent court is that of the <strong>consumer\u2019s place of residence or domicile<\/strong> in Italy. For all other cases or <strong>B2B relationships<\/strong>, the <strong>exclusive jurisdiction<\/strong> is that of the Court of <strong>Florence<\/strong>.<br \/><br \/><br \/>For any other needs or clarifications, you may contact us at:<a href=\"mailto:fattoria@fattorisanmichele.it\"> fattoria@fattorisanmichele.it<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms And Conditions Of Sale \u2013 Winery Experiences 1. General Information These Terms and Conditions govern the sale of wine tourism experiences via the websitewww.fattoriasanmichele.it (hereinafter, the \u201cSite\u201d), managed by: Fattoria San Michele a Torri Soc. Agricola S.r.l. a Socio Unico Registered Office: Via San Michele no. 3650018 San Michele a Torri \u2013 Scandicci (FI), [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7973","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.fattoriasanmichele.it\/en\/wp-json\/wp\/v2\/pages\/7973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fattoriasanmichele.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fattoriasanmichele.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fattoriasanmichele.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fattoriasanmichele.it\/en\/wp-json\/wp\/v2\/comments?post=7973"}],"version-history":[{"count":7,"href":"https:\/\/www.fattoriasanmichele.it\/en\/wp-json\/wp\/v2\/pages\/7973\/revisions"}],"predecessor-version":[{"id":7996,"href":"https:\/\/www.fattoriasanmichele.it\/en\/wp-json\/wp\/v2\/pages\/7973\/revisions\/7996"}],"wp:attachment":[{"href":"https:\/\/www.fattoriasanmichele.it\/en\/wp-json\/wp\/v2\/media?parent=7973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}